How Do I Contact Customer Service ?
Contacting TurboTax customer service requires a somewhat involved process.
- visit http://support.turbotax.intuit.com/contact/
- select [Platform] from pick list
- select [Edition] from pick list
- enter a [Question] in the box
- click the [Continue] button
- click the [Call] button
- complete the contact form
- get a phone number and call
Be aware that questions posted to the message boards are mostly answered by other users of TurboTax.
You may find a few TurboTax employee answers, but the vast majority are volunteers.
Online chat appears to have been eliminated starting in tax year 2014.